parallax

Shipping & Returns

All our orders are sent our in eco friendly, bio degradable packaging ♻️

Shipping Information

Please note: During the Covid-19 Crisis, delivery times cannot be guaranteed. Refunds on postage costs are not available. 

 Returns Information 

Please view the drop down details below for all returns information. 

EMAIL: RETURNS@BLEUBIRD.COM

 Missing Orders

Within the UK deliveries under normal circumstances should take no more than 7 days from date of dispatch. Please note - during the current Covid-19 crisis, delivery times may vary greatly. If you have not received your order after 14 days, please get in touch with us. A required period of 28 days must pass until we can issue a replacement/refund for any items which have gone missing in the post.

 Faulty Items 

It's pretty rare that our items are faulty or defective. If an item arrives with you which is damaged or defective then please send us an email immediately with photos of the issue and we will sort it out with a replacement where possible. Items which have been worn or washed cannot be returned unless the item has a fault (colour fading/running issues are not regarded as product faults).